Policies and Disclaimers

Policies:

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Payments

Payments are due prior to appointments.  I invoice via PayPal or Square; you do not have to have a PayPal or Square account to pay the invoice.  They can be paid with credit or debit card.  I also accept checks.  Checks must be received and cleared prior to the appointment. 

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Service Duration, Punctuality, and Attendance

Duration of classes, sessions, workshops, and services are approximate and may depend on various factors (e.g., number of attendees).  For example, if a class description reads 1-hour, the content delivery may take slightly less time if there is only one participant.    

Attendees should plan to join a few minutes prior to the start time; classes, sessions, and other services will begin promptly at the scheduled time.  Services will end at the scheduled end-time.  If additional time and attention are needed, clients can schedule a private appointment.

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Materials for Classes, Sessions, Workshops, and All Additional Services 

Many services offered include materials.  These materials are for paid participants only and are not for sharing or redistribution.  This applies to paper materials and resources for in-person services as well as electronic materials for online services.

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Cancellations

Client cancellations are expected at least 48 hours prior to the scheduled service.  This allows time to advertise the open space or appointment availability.  If the cancellation allows at least 48 hours and payment has already been processed, the payment may be applied to another class or session that works for both coach and client.  If cancellation occurs less than 48 hours prior to the service, no refund will be made.

In the event that a client does not show for a scheduled service, no refunds can be made.

*In the event of a true emergency, considerations will be made for exception and are up to the discretion of the coach.

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Pricing

Pricing updates will be listed for services when they go into effect.  Please note that pricing for services may change at any time. 

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Disclaimers:

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Health Coaches are certified health professionals and adhere to strict guidelines that stay within our scope of practice.  We do not diagnose or medically treat specific diseases.  If you have questions about what we are able to provide, please ask!  Many of us do have additional certifications, education, and experience that expand our scope, and you can discuss this specifically with your coach.  You can read more here and also watch a video here.   

As a health professional, I may decide that you need additional expertise and may refer you to another professional or expert.  This is because I truly care about your wellbeing in every aspect.

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*By scheduling services, all clients agree to and understand the above policies and disclaimers.